FAQs

Q: What is the difference between oil base and water base finish?

A: Oil based finishes appear amber in color. Oil has a odor when applied, and will dry in 8-10 hours. Oil based finishes are very durable. Water based finishes appear clear and will resist turning yellow over time. They will dry in about two to three hours. Water-based finishes are more wear resistant and scratch resistant than oil.

Q: How dusty is refinishing a hardwood floor?

A: Refinishing a hardwood floor is not as dusty as it once was. We offer to hang plastic on all cabinets and openings leading to other areas of the home not being worked on. This contains the dust from migrating to other areas of your home. We will also vacuum and wipe down any counter tops and ledges once your project is complete. It is advised to have a cleaner come through and give the house a final clean once we have completed your project.

Q: Who is responsible for move our furniture and appliances?

A: JTFlooring, LLC does NOT move any furniture or appliances. The home owner is responsible for having all furniture and appliance moved from the work area prior to our arrival.

Q: Do I need to be out of my home during the installation or finishing process?

A: You do not need to be out of your home at all during the installation process. You do need to be out of your home for refinishing, if you decide to use a oil based finish. You will want to be out of your home for 2 nights, because the oil will gas off fumes. On the other hand if you use a water based finish there is no need to leave the home. Water based does not have the fumes that the oil does.

Q: When can we move our furniture and appliances back onto the wood flooring?

A: You will be able to move your furniture and appliances back onto the wood flooring 24 hours after the finish has dried. Keep in mind that oil based finish take 2 weeks to cure 90% and 4 weeks to cure 100% and water based finish takes 2-3 days to get 90% cured and 7 days to get 100% cured. So you will want to be careful with the flooring until the finish is cured. Do not slide anything across the flooring.

Q: How do I clean my wood floors?

A: Cleaning wood flooring is very easy. Please visit our floor care page for details on cleaning and caring for your wood floor.

Q: How often do I need to refinish my wood floor?

A: It really depends on how hard you are on your wood floor. On average you will need to refinish every 5-10 years.

Q: What is a screen and re-coat?

A: A screen and re-coat is a process in which we can “screen” off the top layer of finish and apply a new one. Which will remove any surface scratches and give you a thicker build of finish. Very comparable to a zamboni on an ice rink.

Q: How can I prevent scratches on my wood floor?

A: Place mats and throw rugs at doorways to help protect wood floors from grit, dirt and sand. Place felt pads under furniture legs and vacuum/dust your wood floor regularly.

Q: If I have a water damaged floor does it need to be replaced or can we refinish it?

A: We always recommend tearing out water damaged wood flooring and replacing it. You want to make sure the sub flooring has dried out and is not growing any mold before re-installing new hardwood flooring. If you do not tear out water damaged flooring you risk mold growing between the sub floor and the hardwood floor. As well if the sub flooring does not dry 100% the wood floor can wick the moisture up and re-damage the flooring.